ARIA   Management

Features





  • Creating Client, related tasks, feature requests, documents, is a breeze.
  • No need to transcribe issues from emails to Excel worksheet anymore.
  • Clients and related documents can be easily created.
    • Web: Filling the form on the web.
    • Email: Sending an email to a preconfigured email address.
  • Allows customizable items for different issues types.
  • ARIA delivers real-time, relevant information in a convenient format.
  • ARIA enables the management to have clear visibility of the situation.
  • ARIA enables you to know what is outstanding and when tasks/issues are scheduled to be resolved.
  • Instantly scalable – You can set up new workers without central configuration.
  • ARIA enables you to receive the information you need, when you need it.
  • Configurable email alerts as and when documents are updated.
  • Optional emails to remind on overdue tasks.
  • Subscribe to weekly/monthly reports on tasks/ issue status.
  • Find precisely what you are looking for in seconds.
  • Search can be saved as filters and reused.
  • Powerful and flexible searching.
  • Supports searching of customized fields too.
  • Secure – ARIA provides fine-grained enterprise level security.
  • Usable – Intuitive interface designed with both business and technical users in mind.
  • Track – Keep track of all activities, changes and work logged against document/issues.
  • Administration – A low maintenance system with straightforward administration capability.
  • Extensible – With CRM, Billing, Lync and e-Signature.
  • Open – An open API, full source code access allow for further integration and customization functionality.
  • Type of documents (PDF/Microsoft Office) File and URL.
  • Folders hierarchy.
  • Version history.
  • Lock/Unlock editing.
  • Document search.
  • Document watching & email notifications.
  • Linking documents to client/client sub-folder or job.
  • Referencing documents in client Job number.
  • Permissions.
  • Bulk upload tool all documents via sending email to database instead of scanning.
  • One application. Many uses.




  • Document Management/ Change Requests Tracking
  • Help-desk / Support / Customer service/ Follow up
  • Project Management
  • Document Tracking
  • Requirements Management
  • Workflow / Process Management
  • Invoicing System / Time tracking and billing
  • Reports