April 25, 2022 | Frank Smith

How VoIP phone system is secure and possibly the best voip phone service for Small Businesses

One of the major benefits of the digital revolution for business has been the emergence of computer-based PBX systems offering advanced features. in the past, these were limited to larger companies but the emergence of cloud-based technologies has seen the emergence of the VoIP phone system which allows small companies the benefits of voice over IP but at a vastly reduced cost.

With VoIP, your phone calls are sent and received over the internet. Instead of relying on expensive business communications infrastructure, all you need to make a secure phone call is a VoIP-enabled device and an internet connection. During a call, the voice signals are transmitted by the device and converted into a standard telephone signal. A VoIP device can be a hardware-based VoIP phone or any mobile phone or computer you’ve installed your VoIP software.

The benefits of VoIP, or Voice over Internet Protocol, go far beyond easier communication and reduced costs. They can help your company remain competitive and thrive in the digital age. Therefore, in these modern age, many VoIP service providers are now providing VoIP services.

What are VoIP phone system Phone Systems?

Cloud-hosted PBX phone systems have become increasingly popular in recent years. The ability to add a robust phone system with all of the features and tools you need, without having to install or maintain any equipment, is particularly appealing to many small businesses. However, for some businesses, having a phone system that is dependent on the strength of an internet connection is not ideal. Before deciding whether a cloud-based system is right for your business, it is important to understand exactly what a cloud-based system is, how it operates, and the pros and cons.

Why do you need a VoIP phone system phone system?

Cloud-based PBX systems offer significant benefits in terms of features and flexibility. As the world moves increasingly to flexible and nontraditional working environments, it has become a large business priority to be reachable anywhere and anytime. A hosted solution allows you to conduct business calls via your smartphone or computer as long as you have an internet connection, so if you’re thinking about moving your business to a new location, you won’t have to worry about lugging any equipment (except for the phones).

Benefits of Cloud-Based System

Overall, with the cloud, businesses enjoy a more efficient communications system. You’ll save money and boost worker flexibility. Let’s take a granular look at the hard-hitting benefits of the cloud.

Cost Reduction

The cost benefits of moving to a Cloud-Based PBX solution are in the main substantial cost reductions in long-distance and international call costs. The PBX is reached over the Internet, so calls are essentially toll-free. This is an ideal way to avoid call charges when attending meetings and making calls.  This can be a great cost-saving for organizations that have a national or international office network or regularly make national and international calls.  

Secure and Reliable Connection

The FBI has reported a continuing increase in attacks on VoIP systems. Hackers try to use a PBX to find a way into corporate networks to introduce malware and steal corporate information, believing that VoIP phone system installations are not as well protected. All VoIP phone system software solutions apply security measures to the PBX environment. These can include encryption, the use of secure VPN connections, and device authentication. 

Great Work Flexibility

With a voip phone service, you’re relying on a Software-as-a-Service (SaaS) solution that’s hosted in the cloud. This means, as long as there’s an internet connection, you have the same high-quality, crystal clear phone service you’d have if you were on the phone in the office. The ability to communicate from anywhere you have an internet connection isn’t just a matter of convenience. This makes it easier to collaborate and to work effectively even when workers are traveling or working out of the office. It’s also a great way to attract top talent – employees today want the ability to work from home at least part-time. With a VoIP phone solution, working from anywhere doesn’t have to slow your team down.

Faster Installation

If you’re excited about all the advantages VoIP phone system can bring to your business but you’re hesitant to deal with the hassle of switching, you’ll love this benefit. With a cloud-based phone solution, you get all the functionality and the cost savings, but you won’t have to invest an arm and a leg – and your precious time – into getting up and running. With Intermedia Unite, a comprehensive, fully-managed unified communications platform, the set-up process is simple. You’ll have seamless integration between your mobile devices and your corporate phone system, guaranteed 99.999% uptime, and all the communications functions your business needs to thrive, including screen sharing, chat, file collaboration, and video conferencing. You can choose your VoIP phone, and we’ll send it to you preconfigured so that all you need to do is plug it into your internet connection.

Features of VoIP phone system Phone System 

Online management:

 Administrators can make changes to the phone system, such as adding users, assigning phone numbers, creating ring groups, and reviewing call reports and monthly statements from an online portal. Employees can log in to the portal to check their voicemail, see the company directory, and set up call-forwarding routes.

Ring groups:

 A ring group is used to organize your employees into groups by what they do or their department. For example, the sales team may have its ring group so that when a client calls to speak with a representative, everyone in that ring group is notified.


This feature lets you send audio files or transcriptions of voicemail messages to an employee’s inbox.

Call queue:

Call queues help manage your influx of calls by placing callers in a line or on hold until an employee is available to take the call.

Unlimited calling:

This allows employees to make as many domestic calls as they need for no additional cost.

Video/web conferencing: 

Users can host video meetings that allow for screen sharing, which lets users view and discuss documents or presentations. Although call capacity varies among providers, some allow you to have up to 1,000 people on a call.

Instant messaging: 

This feature allows users to send online messages to co-workers.

Text messaging 

Employees can send text messages from their business lines instead of from their phone numbers.