Stop Paying $25–$55 Per Extension. Switch to AI.

Legacy providers charge per extension, per user, and per feature add-on. ippbx runs on modern, automated infrastructure, so the same — and often better — features come included at a lower monthly price, with no surprise charges.

Most VoIP providers sell their AI rep as a separate add-on — typically $49–$99/month on top of your plan — and cap it around 100 AI-handled calls per month, inbound only. ippbx includes the AI receptionist in every plan with no add-on charge and no call cap, and it handles outbound calls too, not just inbound — qualifying leads, sending mid-call SMS, and following up automatically.

Yes. We help you port your existing numbers, call flows, features, and integrations during migration, starting with a free, no-obligation migration review of your current setup.

The AI receptionist detects caller intent and routes inbound calls to the right department automatically. The outbound AI caller dials and qualifies leads 24/7, can send a booking or payment link via SMS mid-call, and hands off to a human teammate when needed — with full transcripts synced to your CRM.

Every plan — from Solo to Growth — includes the same core feature set: auto attendants, call queues, mobile/desktop apps, SMS, call recording, CRM integrations, and more. Each plan includes 1 phone number (DID) and concurrent call capacity that matches your extension count, so every seat can be on a call at once. Plans differ only in extension count and concurrent calls. After onboarding, you can add extra phone numbers or fax lines to your account as needed — just ask your account manager.

ippbx runs on dual data centers in New York and Los Angeles with automatic failover, backing a 99.9% uptime SLA. If one site has an issue, traffic shifts to the other automatically.

Most businesses are auto-provisioned and live within minutes for new lines. For migrations from another provider, timelines depend on number porting and call flow complexity — your free migration review will give you an exact timeline before you commit to anything.

Placing an order doesn't charge your card or lock you into anything on the spot — a member of our team confirms details with you before setup is finalized. Reach out to our team for current contract terms for your plan.

Our support team is reliable and responsive, backed by 25+ years of experience keeping businesses connected. You can reach us by phone, email, or through your account portal — for account-specific or technical issues, you'll always be connected with a real team member, not just a bot.

In most cases, yes. ippbx auto-provisions compatible desk phones and softphones in minutes with zero manual SIP configuration. If you're not sure your current hardware is compatible, your free migration review will confirm what works and what (if anything) needs to be swapped.

Yes. ippbx is built on ISO 27001 and GDPR-ready infrastructure, with HIPAA-ready architecture available for healthcare customers handling protected health information. Calls and data are protected with encryption in transit, and our dual data centers in New York and Los Angeles provide redundant, geographically separated infrastructure.

Once your order is confirmed, our team handles auto-provisioning and configuration, then walks your staff through the mobile and desktop apps, call routing setup, and any migrated call flows. Most teams are fully trained and live within the same setup window — no lengthy IT rollout required.

Yes — every plan includes daily performance reports delivered automatically by email or phone call to whoever is in charge. Each report covers call activity, key topics, sentiment, and team performance. You choose what gets included through a simple customization module — no server, no dashboard, no setup. The report just arrives, ready to read.

Yes — the AI caller automatically offers a quick satisfaction survey at the end of every call. No extra setup and no separate survey tool needed; it's built into the AI calling experience.

For some businesses, yes — customers have used the AI receptionist and outbound caller to cover roles like after-hours reception or lead follow-up that used to require dedicated staff time. What that looks like depends on how your business runs today, so it's best shown on a quick demo call rather than explained in the abstract — we'll walk through it for your specific setup.

Every plan includes complimentary access to our business productivity suite for your first 90 days, on top of your phone service. Ask our team for details.