Calling & Routing
The day-to-day telephony tools your staff and customers already rely on.
- Auto Attendants
- Ring Groups
- Call Queues
- Business Hours Routing
- Hunt Groups
- Advanced Call Routing
- Multi-Location Support
Start with the phone. Explore the complete IPPBX AI Workforce for 90 days at no additional charge.
AI-Native Business Phone System
Stop Paying $20–$55 Per Extension. Switch to AI Phone System and Save More Than 60%.
Replace your traditional VoIP phone service with a complete AI-powered business phone system—including unlimited AI inbound calling, AI outbound calling for normal business use, SMS, voicemail, mobile and desktop apps, routing, queues, and the everyday phone features your team needs.
Discover what 20 AI staff can do for your business.
Complete business phone system
Unlimited AI inbound calling
AI outbound calling for normal business use
Full AI Workforce access for 90 days
Why IPPBX is more than a business phone system
See one customer call become business action
Complete Business Phone System
Every phone-system feature you expect. Then AI on top.
Auto attendants, queues, routing, recording, SMS, mobile and desktop apps, analytics, CRM integrations, and more—inside one modern platform. You do not have to sacrifice familiar phone-system capabilities to gain AI.
Apps & Messaging
Let employees work from the office, home, or mobile without losing continuity.
- Mobile Apps
- Desktop Apps
- SMS Messaging
- Voicemail to Email
- Call Recording
- Presence & Extension Status
- Business Number on Any Device
Management & Integrations
Give managers visibility and connect phone activity with the systems you use.
- Reporting & Analytics
- Daily Performance Reports
- CRM Integrations
- API Access
- Transcription & Sentiment
- Call Detail Records
- Role-Based Administration
AI Calling—Built In
Not a separate answering service. AI works directly inside the phone system.
- AI Receptionist
- AI Outbound Caller
- Human Call Handoff
- Mid-Call SMS
- Call Summaries
- Customer Surveys
- CRM Updates & Follow-Up
No stripped-down base package. No expensive add-on stack.
Review common questions
Get a complete business phone system first—then use the AI capabilities that make your team faster, more responsive, and easier to manage.
Easy to Switch
Keep what works. Gain everything you are missing.
Bring your existing numbers, continue using compatible desk phones, and give employees mobile and desktop apps without forcing them to relearn how to communicate.
You are not replacing a phone system with an unfamiliar AI product.
You are upgrading to a better phone system that already has AI built in.
01
Keep Your Phone Numbers
We manage the porting process and help keep your business reachable while service moves to IPPBX.
Guided number-porting support
02
Reuse Compatible Phones
Many standard SIP desk phones can continue to be used. We confirm compatibility before migration.
Compatibility reviewed before setup
03
Move at Your Own Pace
Start with calling and messaging, then activate AI, CRM connections, automations, and additional modules as needed.
No forced all-at-once rollout
Smarter Pricing
Why does IPPBX cost less— without giving you less?
Legacy providers built pricing around separate licenses, feature upgrades, add-ons, and manual administration. IPPBX was built as one modern, automated platform.
One platform instead of an add-on stack
Calling, routing, messaging, apps, reporting, integrations, and AI work together. You are not paying separate vendors for tools that should already connect.
Useful features are not treated as upgrades
Many providers begin with a base seat price, then add charges for queues, recording, analytics, integrations, and AI. IPPBX includes the capabilities businesses actually use.
Automation lowers our operating cost
Provisioning, setup, routing, reporting, and many administrative processes are automated. That removes overhead built into traditional telecom pricing.
The efficiency becomes your savings
You receive a complete business phone system with modern AI capabilities: lower monthly cost, more included features, and fewer surprises.
Questions
Everything you need to know before switching.
Start with the category that matters most to you. Every answer is designed to make pricing, setup, phone features, AI, reliability, and support clear.
Phone System
Core calling, routing, apps, numbers, phones, and multiple locations.
Yes. IPPBX is a complete business phone system—not merely an AI answering service. Plans include core capabilities such as auto attendants, ring groups, call queues, business-hours routing, voicemail to email, SMS, call recording, mobile and desktop apps, reporting, CRM integrations, advanced routing, and multi-location support.
IPPBX supports auto attendants, extensions, ring groups, hunt groups, call queues, business-hours and after-hours routing, voicemail, forwarding, call transfer, multi-location routing, and advanced call-flow configurations.
In most cases, yes. Existing business numbers can be ported to IPPBX. We guide the process, verify the required information, and coordinate the transition so your team remains reachable.
Many standard SIP phones can be reused. Compatibility depends on the phone model, firmware, and whether it is locked to another provider. We review this before migration so there are no surprises.
You can move to the appropriate plan or add capacity as your team grows. Your numbers, routing, greetings, recordings, and existing setup remain in place while the account is expanded.
Yes. Multiple locations, remote users, mobile employees, and home-office staff can operate under one phone system while using shared numbers, departments, routing rules, reporting, and administrative controls.
AI Calling
How the AI answers, calls, transfers, texts, summarizes, and follows up.
The IPPBX AI Receptionist is integrated with the phone system rather than attached as a separate answering tool. It can answer calls, understand the request, qualify inquiries, transfer callers, send information by text, summarize conversations, collect feedback, and connect activity with your CRM and workflows.
Yes. AI inbound receptionist calling is included and unlimited, so customers are not charged per answered call or forced into a small monthly call allowance.
Yes. Outbound AI calling is included for normal business use under a fair-use policy designed to prevent abusive, spam-style, or bulk call-center traffic.
Yes. The AI can transfer calls to an extension, department, queue, mobile number, or designated staff member based on the caller’s need and your routing rules.
Yes. During the conversation, the AI can send approved links or information by SMS, including appointment links, forms, directions, payment requests, checklists, and follow-up material.
Yes. The system can create transcripts, summaries, outcomes, sentiment information, lead details, and follow-up actions, then pass those records to supported CRM and workflow systems.
Pricing & Switching
What is included, why it costs less, setup timing, contracts, and growth.
IPPBX was built on modern, automated infrastructure rather than a pricing model based on separate user licenses, feature packages, and add-ons. Automation reduces operating overhead, and more of the capabilities businesses need are included in the platform.
The lower price comes from efficiency—not from stripping away essential phone-system functionality.
Your phone service includes the core calling, routing, messaging, application, reporting, integration, and AI calling capabilities described with your plan. You are not required to buy separate packages simply to receive queues, recording, apps, or basic integrations.
Additional AI Workforce and business modules are available free for the introductory 90-day period. Afterward, you can keep only the modules your organization needs.
New accounts can be provisioned quickly after payment and plan selection. More complex migrations, custom routing, integrations, phone provisioning, and number porting are scheduled according to the size and requirements of the organization.
Porting time depends on the current carrier, number type, account accuracy, and whether any special approvals are required. Temporary routing or forwarding can be used when appropriate during the transition.
Contract terms should match the plan and offer selected at signup. Any minimum term, promotional condition, equipment commitment, or cancellation requirement should be shown clearly before purchase.
Yes. Plans and capacity can be adjusted as you add employees, departments, offices, numbers, integrations, or AI workflows.
Reliability & Support
Business continuity, security, onboarding, training, and management visibility.
IPPBX is designed with redundancy, monitoring, and routing options intended to protect business continuity. The exact failover design can be matched to the organization’s requirements, including alternate destinations, mobile routing, or multi-location configurations.
Security includes controlled access, account permissions, protected infrastructure, logging, and appropriate safeguards for phone and workflow data. Specific security and compliance requirements should be reviewed during setup.
IPPBX can be configured for organizations with additional security, privacy, recording, retention, or workflow requirements. Because obligations differ by industry and use case, the required configuration should be confirmed before deployment.
Support availability should be displayed according to the selected plan and service agreement. Customers can receive onboarding guidance, configuration assistance, troubleshooting, and help with migrations and integrations.
Onboarding can include system planning, call-flow setup, number and phone migration, administrator training, employee guidance, and documentation. More advanced AI and workflow training can be added according to the deployment.
Yes. Daily performance reports, summaries, outcomes, sentiment, and other operational information can be delivered by email or other configured channels, reducing the need to constantly monitor a dashboard.
Need a question answered for your exact office, phone models, CRM, or migration?
Add your contact link here so an IPPBX specialist can review it directly.
Start with a complete phone system. Discover how much more it can do.
Keep the calling features your staff expects, lower your monthly cost, and activate AI calling and business automation without rebuilding your entire operation.
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Start With What Your Business Already Needs
A Better Phone System Is Only the Beginning.
IPPBX replaces the phone service you are already paying for with modern business calling, mobile and desktop applications, SMS, voicemail, routing, recording, and built-in AI. You start by saving money—then discover what becomes possible when your phone, customer information, AI, and business tools work together.
1
Save More Than 60%
Reduce an ongoing monthly expense without giving up the phone features your team depends on.
2
Let AI Answer Inbound Calls
Your AI receptionist can understand, assist, route, transfer, collect information, and remain available around the clock.
3
Work From Anywhere
Make and receive business calls through desk phones, mobile apps, desktops, browsers, and the IPPBX portal.
This Is Where IPPBX Becomes Different
Your Phone System Can Understand the Business Around It.
A traditional phone system knows that a call happened. IPPBX can know who called, why they called, what your company already knows about them, what was discussed, and what should happen next.
IPPBX is unique. It gives OpenAI the eyes to see, the memory to understand, the arms to act, and the tools to get the work done.
Eyes to See
Calls, messages, customers, billing, history, requests, and business activity.
Memory to Understand
Customer relationships, past conversations, company knowledge, policies, and context.
Arms to Act
Tasks, messages, appointments, follow-ups, assignments, updates, and workflows.
Tools to Get Work Done
Phone, CRM, marketing, finance, workforce, projects, knowledge, and operations.
AI Workforce Capability 01
The Phone That Knows the Customer
Make and receive calls from inside IPPBX while seeing the information your staff needs to serve the customer.
- Full contact and company information
- Account and billing history
- Previous calls, messages, and notes
- Open support requests and activities
- Assigned employee and account instructions
- Quotes, orders, opportunities, or appointments
Your customer does not have to repeat information your company should already know.
What can happen automatically
One incoming call can become a complete, informed customer-service workflow.
Caller identified→
Customer record found→
History displayed→
AI briefing prepared→
Call transcribed→
Next action assigned
How the phone and customer record work together
Explain how calling, customer information, messaging, transcription, and follow-up connect inside one IPPBX experience.
Watch one incoming call from start to finish
Show the caller record, AI briefing, live conversation, transcription, summary, and completed follow-up task.
Choose what your employees see
Show how administrators select customer data, permissions, available actions, and department-specific views.
AI Workforce Capability 02
Know Before You Answer
Before an incoming or outgoing conversation, IPPBX can prepare a short AI briefing using the information already connected to that customer or account.
- Caller identity and relationship
- Recent conversations and open requests
- Billing status and upcoming renewal
- Assigned account manager
- Promised follow-up and warnings
- Recommended next step
Your employee begins with context instead of searching while the caller waits.
Example AI briefing
"Sarah is calling from ABC Company. She spoke with support yesterday, has an open service request, and is waiting for an updated proposal from Daniel."
What an AI briefing does
Explain how IPPBX converts scattered customer information into a short, useful briefing.
Watch it prepare the employee
Show one inbound and one outbound call with the briefing appearing before the conversation.
Choose what matters
Configure information sources, summary style, warnings, and department rules.
AI Workforce Capability 03
Every Call Becomes Business Memory
Every call can be transcribed automatically. IPPBX can also summarize the conversation, identify why the customer called, extract important information, and preserve the meaning with the correct business record.
- Purpose of the call
- Questions, answers, and requests
- Dates, deadlines, and contact information
- Pricing discussions and objections
- Problems reported and commitments made
- Recommended follow-up
Employees can understand a long conversation in seconds without listening to the full recording.
From conversation to usable knowledge
Call recording→
AI transcription→
Summary→
Details extracted→
Saved to customer
More than a recording
Show the difference between storing audio, creating text, and understanding the business meaning.
Watch the call become searchable knowledge
Demonstrate the transcript, summary, extracted details, and customer update.
Customize by department
Sales, support, billing, and management can each receive the information that matters.
AI Workforce Capability 04
The Call Ends. The Work Continues.
From a completed call, an employee can create or initiate the next business action without leaving IPPBX.
- Add a customer note or callback
- Assign a task or schedule an activity
- Open or update a support request
- Update an opportunity
- Notify another employee
- Send an SMS or schedule an appointment
- Start an approved workflow
Manual, AI-assisted, or automated
Employees can take action directly. AI can suggest the next step. Approved actions can run automatically according to your rules.
How conversations become work
Explain the connection between call understanding, employee action, workflow automation, and follow-through.
Watch a request become an assigned task
Show task creation, assignment, due date, notification, and complete call context.
Select actions and approvals
Show how administrators define departments, responsible users, approval rules, and automated steps.
AI Workforce Capability 05
Calls, SMS, and Voicemail—Together With the Customer
Employees can work with business communication from the same connected environment.
- Incoming and outgoing calls
- Call history and recordings
- AI transcription and summaries
- Two-way SMS
- Voicemail and voicemail transcription
- Internal notes, tasks, and follow-ups
- Customer communication history
Communication is not stored as disconnected messages. It becomes part of the customer relationship.
One connected communication timeline
Call+
SMS+
Voicemail+
Transcription+
Notes+
Tasks
One customer, one communication story
Explain how calls, messages, voicemail, notes, and actions stay connected.
Watch the communication timeline
Show a call, follow-up SMS, returned voicemail, transcription, and internal assignment.
Configure numbers, routing, and access
Show how each department receives the appropriate tools and information.
Your Complete AI Workforce
What Could 20 AI Staff Do for Your Business?
Your phone system is the entry point. During your first 90 days, your business can explore an entire connected AI workforce ready to support customers, help employees, create follow-up, improve visibility, manage information, and take action.
01
Communication & Customer Care
AI receptionist, inbound support, outbound follow-up, transcription, voicemail intelligence, SMS, and missed-call recovery.
Explore communication →02
Sales & Follow-Up
Lead capture, qualification, reminders, proposals, CRM updates, appointment scheduling, and nurturing.
Explore sales →03
Marketing & Visibility
AI search optimization, SEO, website content, social media, campaigns, and advertising support.
Explore marketing →04
Finance & Commerce
Quotes, invoicing, payments, purchasing, inventory, accounting support, e-commerce, and billing.
Explore finance →05
Workforce & Knowledge
Recruitment, onboarding, training, staff FAQs, company knowledge, attendance, and internal assistance.
Explore workforce →06
Operations & Management
Projects, tasks, approvals, reporting, assignments, automation, alerts, and operational follow-through.
Explore operations →
See It Inside Your Business
Different Businesses. Different Workflows. The Same Connected Intelligence.
The phone is familiar. The workflow around it is customized to how your organization actually works.
Know the client before answering.
See communication, account, billing, notes, and open work while the phone is ringing.
See the workflow →Turn client calls into documented work.
Capture deadlines, documents, tax questions, billing conversations, and assigned follow-up.
See the workflow →Connect calls to patient context.
See appointment history, account notes, missed-call recovery, and post-call follow-up.
See the workflow →Route, document, and follow through.
Help staff understand the caller, capture the request, and send it to the right person.
See the workflow →Give staff more time for the mission.
Automate coordination, intake, reminders, communication, and internal knowledge.
See the nonprofit page →Turn tenant and owner calls into action.
Identify the property, understand the issue, create the task, and notify the right person.
See the workflow →
Your 90-Day AI Workforce Experience
Do Not Guess What AI Could Do for Your Business. Use It.
Every IPPBX phone customer receives access to the complete AI Workforce for the first 90 days at no additional charge. Use this period to explore, connect, customize, train, test, and expand.
Explore available capabilities
Connect real business activity
Customize workflows
Train your staff
Add company knowledge
Test new processes
Expand across departments
Discover the greatest value
Phone Plans & Savings
Choose the Phone Plan That Fits Your Team.
All plans include the core IPPBX business phone system, unlimited AI inbound calling, AI outbound calling for normal business use, and access to the full AI Workforce during the first 90 days.
Solo
For small teams
$49/mo
- 5 extensions
- Business phone features
- Mobile and desktop apps
- AI inbound calling
- 90-day AI Workforce access
Starter
Growing business
$99/mo
- 10 extensions
- Everything in Solo
- Call queues and ring groups
- Business SMS
- 90-day AI Workforce access
Business
Most popular
$149/mo
- 15 extensions
- Everything in Starter
- CRM and portal integration
- Advanced routing
- 90-day AI Workforce access
Growth
Scaling teams
$249/mo
- 25 extensions
- Everything in Business
- Priority support
- Multi-department setup
- 90-day AI Workforce access
Enterprise
Custom scale
Custom
- Flexible extensions
- Dedicated planning
- Custom integrations
- Migration assistance
- 90-day AI Workforce access
Migration & Trust
Switching Is Easier Than You Think.
Keep your existing numbers, recreate your call flow, configure users and departments, test before cutover, and receive guided setup and staff training.
Since 1998Serving business communications
99.9%Uptime commitment
U.S.Infrastructure and support
GuidedSetup, migration, and training
Frequently Asked Questions
Start With the Phone. Learn the Rest by Using It.
What is included with the phone system?
Business calling, routing, apps, SMS, voicemail, unlimited AI inbound calling, and AI outbound calling for normal business use.
What happens during the first 90 days?
Your business receives access to the complete AI Workforce at no additional charge so you can explore, configure, and use it in real work.
Do we need to understand every module first?
No. Start with the phone, then learn through short videos, practical use cases, guided setup, and real business experience.
Start Today
Save More Than 60%. Start With the Phone. Discover What Your Business Can Become.
Get the phone system your company already needs and experience the complete IPPBX AI Workforce for your first 90 days at no additional charge.